FAQ
QUESTIONS / ANSWERS
FREQUENTLY ASKED QUESTIONS?
Here, we’ve gathered answers to the most common questions to help make your travel planning as smooth as possible.
Balabac is situated at the southernmost tip of Palawan, close to the border with Malaysia. It’s a remote archipelago known for its pristine beaches and vibrant marine life.
From Puerto Princesa (PPS), it’s best to leave at 2:30 AM to reach Buliluyan Port by 7:30–8:30 AM. From there, you can take a ferry to Balabac or Patawan Island. Ensure you inform the ferry crew of your destination. We also provide a connecting trip from Puerto Princesa to Patawan Island, with van pickups arranged from your accommodation.
Yes, Balabac is safe for travelers.
If you have additional questions, feel free to reach out through our Contact Us page. We're here to help make your journey unforgettable!
Yes, we can pick you up from multiple hotels, provided they are located in downtown areas and accessible by land.
We accept online bank transfers via Revolut, Wise, and Taptap, as well as PayPal.
Yes, on-site bookings are available. We also encourage DIY travel planning.
Yes, we offer discounts for booking multiple activities.
Yes, airport pickups are available for arrivals between 3:00 AM and 9:00 AM at Puerto Princesa Airport.
Yes, cancellations are allowed.
If sea travel is not possible, we will inform you and suggest canceling or rescheduling your tour.
Yes, we offer both group and shared tour options.
The ideal time is during the dry season from December to May when the weather is clear, and the sea conditions are favorable for island hopping.
- Onok Island: Turtle watching, swimming with turtles, free diving at the Onok Sea Wall, and crystal-clear waters.
- Punta Sebaring: Home to the longest and widest sandbar in Balabac.
- Candaraman Island: Ideal for snorkeling, the starfish sandbar, and drift diving.
- Melville Lighthouse: A historic lighthouse dating back to the Spanish era.
- Patawan Island: Known as Balabac's dolphin island, with clear waters and excellent snorkeling spots.
No, there are no ATMs in Balabac. Payments can be made in cash or online via Revolut, Wise, Taptap, or PayPal.
Yes, you can pay upon arrival.
You will receive your booking confirmation within an hour after providing the down payment.
Yes, rescheduling is allowed. Please request it 5–7 days before your scheduled tour date. In cases of bad weather, rescheduling is also possible at no extra charge.
You can submit your feedback through our website.
Yes, discounted rates are available for seniors and children.
Yes, some private tours require a minimum number of participants. Please contact us for specific details.
For cancellation details, please refer to our Terms and Conditions.
Contact us directly and request a quotation.
Accommodations are available on Patawan Island, offering private and peaceful spaces surrounded by nature.
Popular activities include island hopping, snorkeling, diving, camping, and visiting historical landmarks like the old Spanish lighthouse.
Essentials include swimwear, sunscreen, insect repellent, cash, a dry bag, snorkeling gear, and light clothing.
A 4- to 5-day itinerary is ideal to fully explore the main attractions without rushing. If you prefer a more relaxed pace, consider extending your stay to a week.